Re-imagine digital customer experience through our consulting prowess and domain expertise with insights from market research and analytics.

Enable clients with the right mix of cost effective technology solutions at every stage of digital customer journey. Our CX product expertise includes Adobe, Salesforce, Pegasystems, IBM, Oracle, SAP, Alfresco, Mulesoft and more.

Offer an end-to-end approach involving assessment, governance, cross-channel orchestration & process management to achieve excellence in operations.

Our unique user-centric design approach enriches online interactions and accelerate sales.

Deliver personalized content to increase conversion and brand engagement with transcended web experience.

Create rich ecommerce portals, mobile & web applications for seamless customer interactions and higher revenues.

Enhance digital experience for customers with platform-based offerings to manage content with AI, automation and cloud capabilities.

Leverage content, campaigns and context to acquire, engage, convert and retain customers across digital channels.

Drive business agility with an integrated landscape of data and processes to deliver superior customer experience.

Leverage Pega technologies to evolve, simplify and transform business operations seamlessly.

One of the challenges faced by the BFSI industry is lack of an exception handling process that enables seamless customer on-boarding.

The solution analyses a customer’s transaction history and profile characteristics in real time and uses this information to empower the next best action/offer application.

Social platform designed for organizations to connect all business stakeholders globally.

FASCIA is a transaction monitoring tool that provides a panoramic view of the organization's operations. It provides real-time alerts of failures as the transactions proceed through the business environment.

Tech Mahindra presents Fraud Analytics solution (FAS) that reduces claims leakage, saves on revenue and time and improves efficiency.

The Tech Mahindra Warranty Management solution developed on Pega’s unified platform streamlines the warranty process from end to end.

Tech Mahindra’s Mortgage Origination System is a solution that enables banks to increase agility, reduce process complexity and cost and achieve competitive differentiation by improving the mortgage application experience across multiple channels.

The Order Management solution is designed based upon extensive market research and incorporates features that are customizable for different processes for various verticals. This ensures that the solutions can be built quickly.

Tech Mahindra has built a customer experience transformation solution titled Service Lifecycle Management that leverages Pega’s process driven CRM and Case Management capabilities.