Digital Commerce

The ecommerce competency has a global footprint and has consistently delivered a WOW experience to customers for more than10 years. The team consists of experienced solution consultants and SMEs and a matured practice in delivering ecommerce solutions and services, enabling a compelling user-centric online shopping experience.

The solutions are aligned to business objectives of our customers and built & developed on leading ecommerce platforms – SAP Hybris, Magento, Elastic Path, SFCC, Oracle ATG, IBM WCS Technologies, as well as custom built-in platform. The solutions are designed for delivering a high-end user experience and seamless omni-channel enablement throughout the lifecycle.

We propose solutions and architectures that are driven by real time business analytics to ensure online business optimization, and aimed at delivering the following benefits to customers.

Highlights

• Improved order conversion rate using cart optimizer
• Improved customer site visits.
• Quick multichannel integration using accelerators
• Responsive and intuitive user experience across devices
• YoY productivity improvement
• Well defined SLAs and compliance

Service Offerings

Our comprehensive retail management offerings address every phase of the ecommerce value chain from designing, sourcing, planning, building and distribution.

Consulting services - The Tech Mahindra Group Consulting services help customers drive business growth, reduce operational costs, support infrastructure and maximize return on e-Commerce investments. Consultants at Tech Mahindra collaborate with customers to obtain a holistic approach of the business technology environment and enable objective assessment of customer goals. Such an approach helps define, design and execute smarter IT strategies and processes.

Implementation services - In the last decade, technology has changed the way business is done. It has exposed businesses to the benefits of globalization and has opened up opportunities to scale up businesses and to extend supply chain for global sourcing. Technology has emerged as a key driver not only in shaping the global e-Commerce landscape but also as a sustainable competitive advantage for many businesses at the macro level.

Maintenance & Support services - Tech Mahindra specializes in 24x7, 365 days multi-geography maintenance and support services. The teams are groomed with a process-oriented approach and are experts in providing quality services. Tech Mahindra has an extremely able IT team trained in diverse support-related skills for providing reliable and superior services, proactive monitoring and management of IT infrastructure and intelligent reporting.

The experts also help customers reduce cost of ownership by providing wide ranging technical solutions for diverse technology areas, thereby enabling customers to reduce operational costs.

Contact: onlinedigital@techmahindra.com