Lending and Leasing

Tech Mahindra has been helping lending organizations to achieve the dual goal of reducing cost to serve and delivering digital experiences, by creating value for clients through digital strategies, award winning CX/UX design, process outsourcing and operational transformation. We have delivered typical impacts to a large Canadian bank across mortgages, small business and retail loans that include a 50% increase in digital transactions, 20% improvement in look to book and 17% shift in revenue/ channel mix.

Tech Mahindra’s consumer lending solutions are powered by UX/CX led experience design transformation and straight through processing driven by business process management (BPM) and led by robotic process automation (RPA). Typical impacts we have delivered to consumer lending organizations include application processing time TAT reduction up to 85% and faster time to market of new products and features up to 50%.

Mahindra Group’s Yabx is a fintech lending platform, enabling clients and partners to offer consumer loans – BNPL, overdraft, personal loans tailored to the needs of the new to credit segment and merchant loans - cash advance and working capital loans. With 125M+ customers assessed through alternate scoring, 1.4M unique customers and 133M USD in annualized disbursal and a 566% YOY growth, Yabx is a strong and proven product for digital lending.

Tech Mahindra provides business process as a service (BPaaS) in mortgages on proprietary platforms, offering end to end proposition from originations to account closure, complaints handling, and collections for loans and mortgages. Through its flexible platform-based servicing model, Target Group of Tech Mahindra manages assets in excess of £25bn and collects £3bn of direct debits each year for both private and public sector clients.

Tech Mahindra solutions in supply chain financing (SCF) and trade financing include digital onboarding, automated credit underwriting, transaction processing, enterprise integration and analytics for products such as vendor & dealer financing, dynamic discounting, and purchase order financing modules. Our solution for a large Indian bank has resulted in approximately 30 X growth in the number of vendors and dealers on-boarded with a corresponding growth in sanctioned limits over a 10-year period.

Through proprietary frameworks and partner-led solutions, Tech Mahindra can enable banks to originate sustainability-linked loans, complementing existing lending systems. The solution enables benchmarking to determine the ESG maturity of a borrower, and a sustainable financing framework to validate materiality and to capture relevant KPIs (Key Performance Indicators) and SPTs (Sustainability Performance Targets) along with reporting solutions to generate impact reports on funds disbursed.