Monetize 5G

Experiment with Slice to Price Offers. Service Providers/Equipment Vendors would like to offer “Slice as a Service” supporting various B2B, B2B2X Business Models.

Launch Your Digital Brand

Digital Brands Operate with only “App” as channel, “Simple” offers targeting specific customer segment. Several service providers are looking to operate “Digital Only Brand” along their main brand.

Salesforce

Vlocity Re-alignment Programmes. Businesses & Technology Organizations have invested heavily in Salesforce & Vlocity eco system, but are struggling to complete their transformation programmes.

B2B Sales Transformation

Service Provider’s B2B Market is being influenced by three key factors

• B2B Customers also expecting consumer type Digital Experience
• A growing partner portfolio and business models
• Seamless handoff from Sales to Delivery

Legacy CRM/ Evolutionary Transformation

Service Providers want to move away from Legacy CRM to future proof architecture

Unified Commerce Overlay across silo-ed BSS

Several Service Providers have historically developed multiple BSS stacks. Consolidation Programmes often leads to huge spends. A unified commerce overlay helps cross sell-upsell as well as improve experience.

Market-Place (Federated) Catalog as a Service

To enable Service Providers to consolidate product / service / resource catalogs distributed across systems into a single view

Digital Commerce as a Service

Service Providers are offering traditional telco + other digital services. They need a commerce engine which can help in this dual play.

Digital Experience Layer as a Service

Service Providers need to adapt the user experience layer to changing customer demands and leverage technology evolutions

Customer Identity as a Service

Customer identity is key to prevent frauds and revenue leakages. With growing digital mechanisms e.g. facial recognition, bio metrics service providers are looking at mechanisms to use these technologies to prevent fraud.

Intelligent Edge as a Service

As multiple IoT/ 5G devices, & applications proliferate into customer’s environment the ability to process and respond at the EDGE becomes significant

Modernizing Real Time Charging / PCRF

Legacy Charging / IN solutions needs to be replaced, Consolidation of charging/ IN solutions, 5G adjunct charging solutions

Subscription Billing as a Service

Service providers are running legacy billing systems with high OPEX spend. They need to move to cloud based “Billing as a service” systems.

Contact Center Digital Evolution

Contact Center needs to embrace digital technologies to optimize costs