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Transition
Greater analytics and automation for faster realization of business case.

NEXT GEN TRANSITIONS

TechM follows a transition governance model that follows key principles of Tripartite Governance, Quicker issue/risk resolution, transparent communication, RACI driven, speedy decision-making process. mFIT transition methodology helps de-risked transition approach minimal disruption to operations, effective utilization of resources through 5-pillar transition:

Initiation
Planning
Knowledge Transfer
Shadow Support
Primary Support & BAU

Our Focus

Onboarding

Smooth onboarding of the required staff for knowledge transition and Go Live readiness.

Knowledge Transfer

We use knowledge management tools such as Epiplex to aid knowledge transfer.

Governance

A robust transition governance model to ensure seamless transitions within timelines while monitoring the entire transition program at the process level.

Stake Holder Communication

Each stage of the transition is characterized by project governance, communication, and review mechanism

Program Management

The established PMO reviews and analyses the performance of the transition teams against the transition deliverables

Feedback Management

Collecting feedback from customers to assess different aspects of project management, including Resourcing, Technology Solution, Risk Management, Quality etc.

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