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Energy and Utilities
Empower your business with new-age digital transformation in utilities
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Making Utilities Agile

Utility and energy sectors, like other businesses, must improve their systems to become advanced and customer-centric. Experienced reformation players like TechM BPS can help adopt analytical practices and find utility energy solutions to speed up transformation resolutions in the grids, and improve their market stay and performance.

16+ years of experience in Energy and Utilities
Industry recognition from IDC, HFS, Nelson Hall
Improved process health & regulatory compliance
Improved customer loyalty & brand stickiness
Predictive analytics led data insights
Newer revenue uplift

AI-led Digital Transformation in Energy and Utilities

At TechM BPS, we strongly believe that for organizations to grow at a fast pace, Lean and Automation synergy will have to go hand in hand, so as to empower each other and the operational infrastructure on the whole by leveraging energy and utilities digital transformation. Lean methodology revamps an existing process making it more streamlined, efficient, fast and RPA ready. Automation further amplifies these pros by reducing redundancy, repetition and errors. Some of the broad benefits of this synergy are:

  • Boost efficiency and sustainability with energy and utility services
  • Perform process mining and process modeling to reduce waste via a continuous improvement
  • Make use of cutting-edge technology to make sure your utility is prepared for the new energy ecology
  • Intelligent Automation (IA) that is supported by data-driven task and Process Mining
  • Leverage Robotic Process Automation (RPA) Synergistic Lean techniques
  • Intelligent workflow management through energy and utility consulting

TechM BPS Edge

Process
  • Automated RPA assessment tool
  • Speech & text analytics and reporting tools
  • Analytics driven - BI tools
  • Advanced RPA platforms (UNO, SOCIO)
  • Hybrid technology bots & chatbots (Avaamo)
  • Work flow management tool
Technology
  • Consulting led due-diligence
  • Benchmarking and goal setting parameters
  • IT BPS synergy solutions
  • RPA Lean synergy solutions
  • Customized RPA delivery methodology
  • Customized RPA pricing models

Success Stories

Utilities Recommendation Engine to predict payment defaulters

The client, an electricity provider, was incurring heavy losses due to a huge number of defaulters for bill payments.

We leveraged our Utilities Recommendation Engine which assures Customer Satisfaction, Revenue Assurance and Smart Grid Analysis.

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Leading the Way

  • Whitepapers
5 pillar solutions matrices for utilities operations

Sustaining in new age Utility Business Process Services.

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Everything you Need to Know

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