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Healthcare & Lifesciences
Enabling Nxt Gen Business Healthcare Processes

Digitizing Life Sciences Operations

In today’s evolving healthcare and life sciences operations where connected, patient centric and evidence-based care are becoming the most important driving factors, health data has the hidden potential of bringing a disruptive growth. We, at TechM BPS for lifesciences, strongly believe that our health data and content driven solutions will bring inspiration and innovation to every client engagement.

Over 80 global pharma clients
Over 20 years of service and transformation experience
10 of the top 10 global bio pharmaceuticals
3 of the top 5 health insurance companies
6 leading medical devices companies
Serving public and non-public healthcare organizations

Transforming HLS with Business Process Services

Life-Science Service
  • R&D services
  • Medical and regulatory affairs
  • Artwork and pack management
  • Pharmacovigilance operations
  • HCP communication
  • Marketing operations and campaign management
Healthcare Service
  • Revenue cycle management
  • Member management
  • Claims management
  • Medical record management
  • Healthcare transformation:
    • Robotics process automation
    • Artificial intelligence
Enterprise Shared Service
  • Supply chain management
  • Finance and accounts support
  • Product support
  • Data and analytics support

The Customer’s Voice

Creating Memorable Digital Experiences Everyday

Tech Mahindra BSG’s state of the art pharma packaging design center develops all print and digital promotional materials for the client’s global brands. In this video, the centre of excellence head from our client organization talks about how Tech Mahindra BPS’ packaging and artwork service have added a great value to their business and brand globally.

Solutions that align closely with our client's priorities!

Birendra Sen, Business Head – Tech Mahindra Business Process Services

Our BPS life sciences division is extensively involved across all horizontals – from F&A, supply chain management, service desk, and analytics to digital marketing. We participate in our client discussions and build quality propositions. We understand our digitally aware customers’ (healthcare professionals and patients) behavior and the way to interact with pharma brands are always evolving. Our vision is to build solutions that align closely with our client's priorities.

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Solutions that align closely with our client's priorities!

TechM is a $6.5 Bn global IT and BPO services company; with a demonstrated ability to scale and significant service delivery competencies in healthcare, life sciences and medical devices area. We have been supporting global consumer health and life sciences companies as a functional services provider transforming healthcare operations.

In today’s evolving healthcare and life sciences operations, connected, patient-centric and evidence-based care has become the most important driving factors. Herein patient data that is collected across the board helps in creating patient-centric care and has the potential to ensure disruptive growth. At Tech Mahindra, some of our key priorities span delivering data-driven operations, emphasizing reusability, and building predictive operating models that enable actionable insights for our clients and end customers. With over 20 years of experience in healthcare and life sciences, we have narrowed down five key elements that will enable industry growth:

  • More digital solutions for patient engagement and improved insights
  • Improved and smart models to read medical content/literature with increased accuracy and meaningful insights
  • Intelligent workflow management tools to benefit every stage of the drug-to-market value chain
  • Skilled workforce to enable data- standardization at client’s enterprise level
  • Actionable insights-based communication strategy and promotions

Our BPS life sciences division is extensively involved across all horizontals – from F&A, supply chain management, service desk, and analytics to digital marketing. We participate in our client discussions and build quality propositions. We understand our digitally aware customers’ (healthcare professionals and patients) behaviour and the way to interact with pharma brands are always evolving. Our vision is to build solutions that align closely with our client's priorities.

At Tech Mahindra, we believe that our user-centric design solutions will enable our customers to reach their desired goals by empathizing with physicians and patients, delivering a world-class customer experience.

Everything you Need to Know

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Seamless Omnichannel Experiences with Tech Mahindra HLS
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