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Field Service Management
Our Field Service Management practice has evolved from our long association with the Field service domain, direct interaction with business partner’s, and the urge to create solutions for tomorrow’s problems.

Tech Mahindra’s Field Service Management Practice

Tech Mahindra’s Field Service Management (FSM) Solutions practice has over 16+ years of experience in delivering FSM services across 11 industry verticals. Our services are varied and widespread, because of our close association and working experience with numerous Fortune 100 marquee customers.

We are a key player and a credible partner in Field Service Management (FSM) and offer a One Stop Shop with:

  • Dedicated team of Field Service Management consultants
  • Partnerships with leaders and niche players: co-innovation partners

 

Highlights

Our Field Service Management team builds solutions for the Field Service industry to improve uptime and optimize field resources capacity and utilization. Our accelerators have been employed in multiple projects resulting in efficiencies and quantified savings. The key highlights of this practice are:

  • Dedicated team of Field Service Management Consultants with extensive experience
  • Delivering across 12 verticals, across 5 countries
  • Close working relationship with product vendors in the Gartner FSM leadership quadrant

 

Benefits

Reduce Costs by 14%
Improve Lead times by 70%

 

Service Offerings

Our service offerings have evolved encompassing unique solutions, accelerators, Factory of future, and Integrated ERP. Our key service offerings include:

  • Consulting & Re-engineering
  • IoT & Block Chain
  • Hosting and Implementation, Upgrades and Rollouts
  • Application Maintenance
  • Mobility and Add-ons
  • Total Knowledge Management
  • Enterprise Mobility Solutions

Tech Mahindra has extensive expertise on ClickSoftware, IFS, and Oracle Field Service FSM solutions and has a close working relationship with the product vendors.



Who We Serve

Consumer Goods
Energy & Utilities
Manufacturing
Telecom
Power & Water
Process Manufacturing

and many more…

Case References


Tech Mahindra Collaborates with a South African Telecom Major in their ClickSoftware Implementation Program

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Tech Mahindra Supports a Natural Gas Distribution Company in their IFS Mobile Work Order Management Implementation Program

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Tech Mahindra Collaborates with a Leading Satellite Communications Major in their Oracle Field Service Cloud Implementation Program

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