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Business Process Automation (BPA)
Driving Business Outcomes and Transforming Customer Experiences. Become future-ready with Tech Mahindra’s intelligent business process automation.
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Driving Productivity through Intelligent Process Automation

Shift valuable resources from low-skill and reactive tasks to areas that support new business avenues, innovation, and revenue-generating services with RPA. Enterprises are leveraging business process automation to gain a range of benefits due to improved efficiency and performance:

Business Process Automation
Cut down on data entry cost by up to 70%
Reduced human effort by 20 to 50%
Two times faster onboarding through the IDEs
Realize ROI in <1 year
100% accurate and completely rule based
Non-intrusive – no integration with IT applications

Intelligent Business Process Automation Solutions

Meet m.ai.a

An evolving AI powered, human-like voice assistant for exceptional CX in the space of Conversational AI (CAI)

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CareXa

CareXa is Tech Mahindra’s next generation customer care solution, with agent virtualization, analytics, assisted interactions and digital channels.

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Why Business Process Automation?

Transformation through Automation
Improved Financial Outcomes
Disruption through Innovation and IPs
Best-of-breed future ready technology

Business Transformation Consulting

Front Office Automation

Transform your business and multiply your customer experience with our RPA implementation reducing turnaround time from weeks to hours.

Back Office Automation

TechM, along with its Industry leading partners, offers best-in-class back office automation solutions to make your back office scalable with complete traceability.

Live to Rise

Intelligent Process Automation
Entering the voice bot age Tech Mahindra launches m.ai.a

NH paper talking about TechM’s AI voice bot m.ai.a and its applications.

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Business Transformation Consulting
TechM BPS Approach to CX Process Automation_NH Paper

NH talks about TechM’s automation platforms – UNO, XPERIO and GENIE.

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Leading the Way

  • Whitepapers
Business Automation
Leveraging Intelligent Automation for Email Optimization

Implementation of email automation using RPA and AI technologies.


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Business Automation
Sustain and Enhance Your Business Through Intelligent Process Automation

Remove complete human dependency and identify the tasks that need to be automated.

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Digital Transformation
RPA – Tuning into the BOT Assisted Business

Different business verticals are making their processes quicker and more efficient with RPA.


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Robotic process automation
Evolving RPA Journey Through Business Transformation Consulting

An RPA implementation partner can mitigate challenges and optimize ROI for its customers.

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Cognitive Automation
Cognitive Automation for Operational Risk Management

AI based process surveillance in trade lifecycle build around two dimensions.


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Everything you Need to Know

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