close
Trending
Digital Operations Management
Solutions to manage end-to-end website by combining AI Driven automation & operations

Digital Operations Management

Customer expectations for a better experience is increasing rapidly and retailers are looking for solutions that will help them anticipate what customer wants, identify their preferences and deliver digital insights that can be used to offer personalized and compelling content. Today many retailers still rely on manual effort to run their online operations that in turn becomes a very expensive and a time consuming activity for both their ecommerce platforms and mobile apps.

At Tech Mahindra, we are converging digital technologies such as Content Management, Image Tagging, Digital Marketing and Customer Support into one Digital Experience Platform thus working with retailers throughout the entire lifecycle of the customer journey.

We have created a complete value chain of applied artificial intelligence with functions such as automated content generation, image auto-tagging and automated workflow. We are continuously focusing on expanding our Digital Platform with ever-new AI powered capabilities helping retailers reducing their Total cost of operations and Total Turnaround time.

Automated Content Creation

One Click Content generation technology built on NLG engines and generating unique and personalized content descriptions from product attributes real time.

AI Product Tagging

AI powered image recognition solution that automatically generates rich and detailed product attributes with no manual effort.

Customizable Workflow Management

Automating, measuring and optimizing business process & collaboration reducing both total turnaround time and cost of operations.

Digital Marketing

Integrated solution to attract, engage, nurture and drive profitable engagement with customers through the strategic use of marketing channels.

Command Centre Site Operations

Leverage Business Process Services for smooth running of retailer website to improve efficiency & profitability by continuously monitoring and fixing online issues

Customer Support

Dedicated round the clock assistance and creating meaningful, personalized interactions that foster strong, high value relationships with the customers.

Dark Mode

One of the world's first website to run on Dark Mode by default.

Brightness Control

Adjust the brightness as suited.

Hibernate Mode

Save energy when you're not looking at your screen.

ECO
ENGINE
Know More

The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.